Shipping & Returns
We do our very best to deliver your order as soon as possible to you. The package will be sent to you by PostNL within 3-5 days. On the weekends we do not ship orders. These will be sent to you after the weekend, on Monday.
The standard shipping costs are € 3,95 for the Netherlands. We ship the all-time favourites worldwide. Shipping costs are visible when you select the relevant country.
Once All-time Favourites has shipped your package you will receive a shipping confirmation. It contains a tracking number, if it starts with 3S you can track your package by clicking on the code. If it starts with this BUS is shipped with standard mail and you can not trace it unfortunately.
Submit your return by sending an email to firstname.lastname@example.org and please mention your name, order number, product and preferred (not required) the reason for return. You can then return (at own expense) it to the address below in Amsterdam. We must receive the return within 14 calendar days.
We will transfer the purchase price within 7 days back to your account if you have already paid the order.
Would you like to change your all-time favourites for a different color / size? That's no problem! Submit your return by sending an email to email@example.com and mention your name in it, your order number and the product. You can then return (at own expense) it to the address below in Amsterdam.
1013 AP Amsterdam
NOTE: Remember to mention your order number, product (s) and reason for return.
NOTE: Please include the packing slip with your return.
After you have submitted your request, we ensure that you can order the correct size (if in stock).
If we receive your return, we will send you a credit note by mail. You can expect the money within 7 days on your account, credit card or PayPal account.
- If the product is worn or damaged, we can not take it back
- The costs of return are for the sender
- When we receive your return, we will refund the money within 7 days at your account